Amazon Kindle book downloads were broken, but now they’re back

Photo by Sheena Vasani / The Verge An outage was preventing Amazon Kindle users from downloading both new and previously purchased books to their e-readers, as noted on Amazon’s support forums and Reddit, but the company says things should be resolved. “Yesterday, some Kindle customers experienced an issue that impacted their ability to download e-books. The issue was quickly resolved,” writes Amazon devices spokesperson Jackie Burke in an email sent to The Verge. Good e-Reader reported the problem on Wednesday, noting a response from Amazon support at the time that said it was the result of “server issues” and that “it would be at least 48 hours before ebooks started downloading again, but it could be longer.” In a post today on Amazon’s support forums, a staff member... Continue reading…

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Jul 5, 2024 - 03:40

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Amazon Kindle book downloads were broken, but now they’re back

A hand holding the 2022 Kindle in front of red flowers. — Photo by Sheena Vasani / The Verge

An outage was preventing Amazon Kindle users from downloading both new and previously purchased books to their e-readers, as noted on Amazon’s support forums and Reddit, but the company says things should be resolved. “Yesterday, some Kindle customers experienced an issue that impacted their ability to download e-books. The issue was quickly resolved,” writes Amazon devices spokesperson Jackie Burke in an email sent to The Verge.

Good e-Reader reported the problem on Wednesday, noting a response from Amazon support at the time that said it was the result of “server issues” and that “it would be at least 48 hours before ebooks started downloading again, but it could be longer.”

In a post today on Amazon’s support forums, a staff member...