EVs still have major quality problems, and it’s mostly about the software

Image: Hugo Herrera / The Verge One of the big selling points you hear for electric vehicles is that they require less maintenance than traditional gas-powered vehicles. No oil changes, less gunk, fewer moving parts — that sort of thing. But EVs are essentially giant computers on wheels. And since when have you known any computer to be problem-free? JD Power’s latest quality study is out, and it’s not looking good for EVs. And in some ways, it’s not a surprise. Like in past versions of the survey, battery-electric and plug-in hybrid vehicles performed worse than their gas equivalents in just about every repair category measured by JD Power. JD Power measures quality based on reported problems per 100 vehicles of a particular brand. According to the survey, people who... Continue reading…

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Jun 28, 2024 - 16:20

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EVs still have major quality problems, and it’s mostly about the software

Illustration of electric vehicles charging — Image: Hugo Herrera / The Verge

One of the big selling points you hear for electric vehicles is that they require less maintenance than traditional gas-powered vehicles. No oil changes, less gunk, fewer moving parts — that sort of thing.

But EVs are essentially giant computers on wheels. And since when have you known any computer to be problem-free?

JD Power’s latest quality study is out, and it’s not looking good for EVs. And in some ways, it’s not a surprise. Like in past versions of the survey, battery-electric and plug-in hybrid vehicles performed worse than their gas equivalents in just about every repair category measured by JD Power.

JD Power measures quality based on reported problems per 100 vehicles of a particular brand. According to the survey, people who...