Some Pixel 6 owners say factory resets have bricked their phones

Photo by Becca Farsace / The Verge Some folks are reporting being left with bricked Pixel 6, 6 Pro, and 6A phones after they factory reset them. Google is aware of the issue and is investigating, according to a comment from a member of the Pixel support forums’ product expert program. Users in the forum thread, which was spotted by Indian tech outlet Tech-Issues Today, say that after attempting to reset their phone, the phone doesn’t boot, throwing up an error message: “Cannot load Android system. Your data may be corrupt. If you continue to get this message, you may need to perform a factory data reset and erase all user data stored on this device.” The phone offers the option to try again, which reportedly fails, or try a factory reset again, but during the wipe, a... Continue reading…

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Jul 1, 2024 - 22:15

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Some Pixel 6 owners say factory resets have bricked their phones

Pixel 6 Pro and Pixel 6 — Photo by Becca Farsace / The Verge

Some folks are reporting being left with bricked Pixel 6, 6 Pro, and 6A phones after they factory reset them. Google is aware of the issue and is investigating, according to a comment from a member of the Pixel support forums’ product expert program.

Users in the forum thread, which was spotted by Indian tech outlet Tech-Issues Today, say that after attempting to reset their phone, the phone doesn’t boot, throwing up an error message:

“Cannot load Android system. Your data may be corrupt. If you continue to get this message, you may need to perform a factory data reset and erase all user data stored on this device.”

The phone offers the option to try again, which reportedly fails, or try a factory reset again, but during the wipe, a...